Authenticity Guarantee

Last Updated: October 21, 2026

At German Perfumes LLC, we understand that authenticity is an important consideration when purchasing branded fragrances online.

We are committed to selling genuine fragrances and providing accurate product information.

1. Our Commitment to Genuine Products

German Perfumes LLC sells branded fragrances represented as genuine merchandise.

We do not knowingly offer counterfeit fragrances, unauthorized replicas represented as genuine products, or products deliberately misrepresented as originating from a brand manufacturer.

We aim to maintain appropriate sourcing and transaction records supporting the products offered through our online store.

2. Product Descriptions and Condition

Our product listings are intended to clearly identify relevant information, including:

• Brand and fragrance name

• Product size

• Fragrance concentration, such as EDT, EDP, or Parfum

• Product condition

• Relevant packaging or product variations

Products described as new are supplied in the condition stated on the product listing.

Where a product has a special condition or packaging variation, we aim to disclose this information before purchase.

3. Manufacturer Packaging Variations

Fragrance manufacturers may update product packaging, bottle designs, labels, or presentation materials.

Packaging variations alone do not necessarily indicate that a fragrance is counterfeit.

Likewise, a batch-code lookup by itself may not conclusively establish a product's authenticity.

We assess authenticity concerns using the available product information and supporting evidence.

4. Brand Names and Trademarks

Brand names, product names, logos, and trademarks appearing on germanperfumes.com belong to their respective owners.

They are used to identify the products offered for sale.

Unless explicitly stated and supported by appropriate documentation, German Perfumes LLC does not claim to be an authorized retailer, official distributor, manufacturer, or endorsed partner of any particular fragrance brand.

5. Authenticity Concerns and Investigations

If you have concerns regarding the authenticity of a product purchased from German Perfumes LLC, please contact:

support@germanperfumes.com

Include your order number and a description of the concern.

Where available, photographs of the product, packaging, labels, and batch markings may assist our investigation.

Please retain the product and packaging while your concern is being reviewed.

6. Resolution of Substantiated Claims

If a product is determined to be counterfeit or materially different from its description, we will provide an appropriate remedy, including a full refund of the amount paid for the affected item and applicable tax.

Where a return is necessary, German Perfumes LLC will cover the required return shipping costs and provide suitable shipping instructions.

Customers are not required to meet the unopened-product condition applicable to ordinary change-of-mind returns when pursuing a legitimate authenticity or defect claim.

7. Customer Protection

We take product concerns seriously and aim to resolve them fairly and transparently.

Nothing in this guarantee restricts rights or remedies available to customers under applicable federal or state consumer protection laws.

8. Company Information and Customer Support

Legal Business Name: German Perfumes LLC

Business Address: 85 E 2nd St, New York, NY 10009, United States

Website: https://germanperfumes.com

Customer Support Email: support@germanperfumes.com

Customer Support Phone: +1 (228) 227-8554

Customer Support Hours: Monday–Sunday, 8:00 AM–11:00 PM Eastern Time (ET)

Time Zone: New York, United States (EST/EDT)

German Perfumes LLC — Genuine Fragrances, Clear Product Information, and Responsible Customer Service.