Privacy Policy

Last Updated: October 21, 2026

German Perfumes LLC ("German Perfumes," "we," "us," or "our") operates germanperfumes.com (the "Website").

We respect the privacy of our customers and visitors. This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when customers visit our Website, place orders, contact customer support, or otherwise interact with our services.

This policy should be read together with our Terms of Service and other applicable store policies.

1. Information We Collect

Depending on how you interact with our Website, we may collect the following categories of personal information.

Personal and Contact Information

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Account information, if an account is created

Order and Transaction Information

• Products purchased

• Order numbers and purchase history

• Transaction amounts

• Payment status

• Shipping and tracking information

• Return and refund information

Payment Information

Payments are processed through the payment providers available at checkout.

Our payment providers may collect and process payment card details, billing information, and authentication information necessary to complete transactions.

We receive payment confirmation, transaction status, and other information necessary to manage orders and resolve payment issues.

Technical and Usage Information

When customers visit our Website, we and our service providers may collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Referral information

• Website interactions

• Cookie identifiers and similar online identifiers

The information collected depends on the technologies enabled on our Website and applicable privacy preferences.

2. How We Use Personal Information

We use personal information for legitimate business purposes, including:

• Processing and fulfilling orders

• Verifying and processing payments

• Arranging deliveries and returns

• Providing customer support

• Communicating order updates

• Maintaining customer accounts

• Detecting and preventing fraud

• Improving Website functionality

• Maintaining accounting and transaction records

• Complying with legal obligations

• Resolving disputes

• Conducting permitted marketing and advertising activities

We process personal information only as permitted by applicable law.

3. Shopify and E-Commerce Services

Our online store is powered by Shopify.

Shopify provides services supporting Website hosting, checkout, order management, and other e-commerce operations.

Shopify may process personal information on our behalf and, in certain circumstances, for its own purposes as described in its applicable privacy notices.

For additional information about Shopify's consumer privacy practices, visit:

https://www.shopify.com/legal/privacy/consumers

Customers may also find information about Shopify-related privacy requests at:

https://privacy.shopify.com/

4. Payment Processing

Payment information is processed through the payment methods and providers available at checkout.

We use transaction information to confirm payments, process orders, issue refunds, and investigate payment disputes.

Customers should not send full payment card details, card security codes, or banking passwords to our customer support team.

5. Sharing Personal Information

We may disclose relevant personal information to service providers and other parties where reasonably necessary to operate our business.

These may include:

• Shopify and related e-commerce service providers

• Payment processors and financial institutions

• FedEx and other shipping or fulfillment providers

• Customer support service providers

• Website hosting and technical service providers

• Fraud prevention and security providers

• Analytics and advertising providers, where enabled

• Professional advisers

• Government authorities when legally required

We may also disclose information in connection with a lawful business restructuring, acquisition, or transfer, subject to applicable legal requirements.

We do not authorize service providers to use personal information for unrelated purposes where they are acting solely on our behalf.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies for purposes including:

• Shopping cart functionality

• Checkout and security

• Website preferences

• Performance monitoring

• Analytics

• Advertising and campaign measurement, where enabled

Some technologies are necessary for the Website to function, while others may be optional or subject to applicable consent and opt-out requirements.

Customers may manage cookies through their browser settings and any privacy preference controls made available on the Website.

Disabling certain technologies may affect Website functionality.

7. Advertising and Marketing

Where enabled and permitted by law, we may use customer information and Website interaction data to measure advertising effectiveness, understand customer interests, and provide relevant marketing communications.

Certain disclosures of personal information for advertising may qualify as a "sale," "sharing," or targeted advertising under applicable U.S. state privacy laws, even when no money is exchanged.

Customers may unsubscribe from promotional emails using the unsubscribe link included in those communications.

Unsubscribing from marketing does not prevent necessary transactional messages, such as order confirmations and shipping updates.

8. Privacy Choices and Opt-Out Rights

Depending on the customer's state of residence, our business activities, and applicable privacy law, customers may have the right to opt out of certain uses or disclosures of personal information.

Where legally required, we will provide applicable privacy choices and honor valid requests.

Customers may contact support@germanperfumes.com to request information about available privacy options.

Where required by applicable law, we will honor recognized browser-based opt-out preference signals, including Global Privacy Control.

A browser-based preference may apply only to the relevant browser or device unless otherwise associated with a customer account.

9. Your Privacy Rights

Depending on applicable law, customers may have rights to:

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of eligible information

• Obtain a portable copy of certain information

• Opt out of certain advertising-related processing

• Limit certain uses of sensitive information

• Appeal the denial of an eligible privacy request

These rights are subject to applicable legal requirements, exceptions, and eligibility conditions.

To submit a request, email:

support@germanperfumes.com

Please include sufficient information for us to understand your request.

We may need to verify your identity or an authorized agent's authority before fulfilling certain requests.

We will respond within the timeframe required by applicable law.

If an applicable privacy law provides an appeal right, customers may submit an appeal by emailing us with the subject line "Privacy Appeal."

We will not unlawfully discriminate against customers for exercising their privacy rights.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Processing orders and returns

• Maintaining business and tax records

• Preventing fraud

• Resolving disputes

• Meeting legal obligations

• Supporting customer service

Retention periods may vary depending on the type of information and applicable requirements.

When information is no longer reasonably needed, we take appropriate steps to delete, anonymize, or otherwise handle it in accordance with applicable law.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no online system, data transmission method, or storage technology can guarantee absolute security.

Customers should protect their account credentials and contact us if they suspect unauthorized activity involving their account.

12. International Data Processing

Although German Perfumes LLC serves customers within its supported United States delivery area, Shopify and other service providers may process or store personal information in the United States or other countries.

Where applicable, personal information is handled in accordance with relevant data protection obligations.

13. Children's Privacy

Our Website is intended for adults and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take appropriate action in accordance with applicable law.

Parents or guardians may contact us regarding concerns involving children's personal information.

14. External Websites

Our Website may contain links to third-party websites.

German Perfumes LLC is not responsible for the privacy practices of independent third-party websites.

Customers should review the privacy policies of those websites before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, technologies, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date.

Where legally required, additional notice will be provided.

16. Contact Us

For privacy-related questions, requests, or concerns, please contact:

Legal Business Name: German Perfumes LLC

Business Address: 85 E 2nd St, New York, NY 10009, United States

Website: https://germanperfumes.com

Customer Support Email: support@germanperfumes.com

Customer Support Phone: +1 (228) 227-8554

Customer Support Hours: Monday–Sunday, 8:00 AM–11:00 PM Eastern Time (ET)

Time Zone: New York, United States (EST/EDT)

German Perfumes LLC is committed to handling customer information responsibly and addressing applicable privacy requests.